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A) Altering reward systems to reinforce the new behaviors and attitudes rather than previous practices.
B) Recalibrating feedback systems so that they focus on the new priorities and performance goals.
C) Providing information and support to reaffirm the new practices.
D) Establishing team norms that are compatible with the change.
E) All of these can refreeze the desired change.
F) B) and D)
G) A) and C)
G) A) and C)
Correct Answer
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Correct Answer
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