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Exam 14: Human Resource Management: Building a Top-Quality Workforce

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Question 1

Multiple Choice

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In today's economy, who most desires flexibility in work schedules?

A) mainly young women
B) both men and women across all ages
C) mainly older men
D) mainly older workers (both men and women)

E) B) and C)
F) A) and D)

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Question 2

Multiple Choice

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Which group of workers has no expectation that employers will be loyal and does not feel that they owe their companies strong loyalty in return?

A) younger workers
B) older workers
C) workers with disabilities
D) women

E) A) and B)
F) C) and D)

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Question 3

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The structured interview process is an interviewing approach that involves developing a list of questions beforehand and asking the same questions in the same order to each candidate.

Shelly Tessier is a human resource manager with a medium-sized corporation. She has noticed that managers in other departments seldom seem to include her and other HR managers in their planning efforts. One problem Shelly and her HR colleagues face is that it is virtually impossible to quantify the financial impact HR functions have on the company's bottom line.

What do respected HR departments do?

Human resource management must operate under the constraint that the needs of other stakeholders must come before the needs of employees.

Which of the following is used to examine the specific tasks assigned to each position within a company?

Vestibule training is a type of off-the-job training that involves working with "real" equipment very similar to the equipment the worker will use on the job.

Which of the following do many firms consider to be their biggest investment?

What has been happening to high-tech and low-tech jobs in Canada, which has caused turmoil for HR managers?

Which of the following presents the specific qualifications necessary to hold a particular position?

What does human resource management focus on?

The most effective way for companies to retain their best employees is to focus their efforts on pay plans based on worker seniority.

Which of the following is a growing human resource challenge?

Comparing CEO pay to worker pay demonstrates a startling wage gap.

Which of the following is a form of compensation in which payment is based on a percentage of sales?

Halman Routhe will soon begin interviewing potential candidates for a job in his department. He wants to refresh his memory about the specific types of training, education, and experience the interviewees should possess. Which of the following should he review about the position?

Performance appraisal is a formal feedback process that requires managers to give their subordinates feedback on a one-to-one basis. Managers typically compare the subordinates' actual results to expected results.

Probationary periods are only necessary for younger, less experienced workers about whom the employer has strong reservations as to whether or not the newly hired worker has the ability to perform the job.

Almost all companies now do a very careful and thorough job of checking references and backgrounds before they hire new employees.