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Which of the following statements is true of systems thinking?


A) It includes the ability to see the separate elements of a system.
B) It creates a gap between current reality and the vision of a better future.
C) It sees diverse perspectives as a threat.
D) It is a mental discipline for seeing patterns and interrelationships.

E) A) and B)
F) All of the above

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What are the characteristics of an organization driven by fear?

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An organization can hold many kinds of f...

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Adam, a project manager, is enthusiastic about utilizing every available opportunity at his workplace. He ensures that his team's projects adhere to the company's high standards. He remains calm when things go wrong and provides resourceful solutions. Which of the following qualities of leaders does Adam display?


A) Systems thinking
B) Self-management
C) Social capital
D) Self-awareness

E) A) and B)
F) None of the above

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Leaders working to improve one element of personal mastery can become significantly more effective because:


A) all leaders score higher than most people on tests of cognitive ability.
B) all elements of mind prevent shifting of mental models.
C) all leaders have similar scores in emotional intelligence tests.
D) all five elements of mind are interdependent.

E) A) and D)
F) A) and C)

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A key component of leadership is:


A) accepting the standard way of doing things.
B) being emotionally connected to others.
C) regarding assumptions as fixed truths.
D) employing fear-based motivation.

E) All of the above
F) C) and D)

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_____ refers to a person's abilities to perceive, identify, understand, and successfully manage emotions in self and others.

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Emotional ...

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Describe the Pike Syndrome. How does it apply to leadership?

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The power of the conditioning that limit...

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Which of the following is a basic component of emotional intelligence?


A) Personal mastery
B) Clarity of objectives
C) Self-management
D) Systems thinking

E) A) and B)
F) A) and C)

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_____ includes arousing followers' thoughts and imaginations as well as their ability to identify and solve problems creatively.

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Intellectu...

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Good leadership is about:


A) interpreting data based on preestablished routines.
B) blindly accepting rules and labels created by others.
C) following the rules set by others.
D) standing up for what one believes is the best for the organization.

E) B) and D)
F) C) and D)

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_____ enables leaders to look for patterns of movement over time and focus on the qualities of rhythm, flow, direction, shape, and networks of relationships that accomplish the performance of the whole.

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The expert mind becomes a danger in organizations because it:


A) puts aside preconceptions and suspends beliefs and opinions.
B) forgets many of its conditioned ideas.
C) rejects new ideas based on past experience and knowledge.
D) often becomes open to the perspectives of other people.

E) B) and C)
F) A) and D)

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When leaders rely on negative emotions such as fear to fuel productive work, they:


A) may slowly destroy people's spirits.
B) remove avoidance behavior.
C) encourage risk-taking behavior.
D) destroy the opportunity to blind employees to reality.

E) A) and D)
F) A) and B)

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An unspoken notion among many senior-level executives is that fear is a good thing and benefits the organization.

A) True
B) False

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Assumptions are:


A) regarded by a leader as fixed truths.
B) a part of a leader's mental model.
C) an expression of the organizational mission.
D) a personality trait.

E) B) and C)
F) A) and B)

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Which of the following is a characteristic of leaders who think independently?


A) They are willing to stand apart.
B) They interpret data according to preestablished rules.
C) They determine a course of action based on what others think.
D) They tend to believe assumptions as "truth."

E) None of the above
F) B) and C)

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The more aware a leader is of his or her assumptions, the less the leader understands how assumptions guide behavior and decisions.

A) True
B) False

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It is important for leaders to regard their assumptions as fixed truths rather than temporary ideas.

A) True
B) False

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Which of the following is a consequence of the fear inspired by some leaders?


A) Avoidance behavior among employees is eliminated.
B) Damaging behaviors are avoided.
C) Employees do not provide feedback.
D) Employees have positive feelings about their work.

E) A) and D)
F) A) and C)

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When Marney became the team leader, she made an effort to be mindful, a quality that the previous team leader did not have. Being mindful means that Marney will:


A) be open to new ideas.
B) encourage team members to work together without conflict.
C) interact often with team members.
D) reward team members for superior performance.

E) C) and D)
F) B) and C)

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