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The text states that when managers are recruiting project team members, they should be wary of people who know too much about a specific technology. Why is this? Do you agree or disagree? Explain your answer.

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Managers should be wary of peo...

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When reaching a decision during the group decision-making process, the project manager must build a consensus among the group and can do this by all of the following EXCEPT


A) if time becomes a factor, they must make an informed final decision after everyone's ideas have been heard.
B) provide periodic summaries to help the group keep track of its progress.
C) protect those members who represent the minority view.
D) guarantee that everyone has the opportunity to share opinions.
E) manage any conflict that may arise.

F) C) and E)
G) B) and C)

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Project managers should encourage ___________ conflict.


A) functional
B) dysfunctional
C) creative
D) diverse
E) emotional

F) A) and C)
G) A) and B)

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Project managers and team members have to recognize the _________________ they are operating under in order to do the best that they can.


A) circumstances
B) circumstantial constraints
C) situation
D) situational constraints
E) scenario

F) A) and E)
G) C) and D)

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Two of the biggest challenges involved in managing a virtual project team are developing trust and effective patterns of communication.

A) True
B) False

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When conducting project meetings, why is the first meeting so important?

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The first meeting is critical to the ear...

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Which of the following conditions is not conducive to the creation of high-performance teams?


A) There are 10 or fewer members per team.
B) Members are assigned to serve on the project team.
C) Members serve on the project from beginning to end.
D) Members are part of an organization culture that fosters cooperation and trust.
E) Members report solely to the project manager.

F) A) and D)
G) A) and C)

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Which of the following is not a consideration that needs to be factored into the process of recruiting team members for a project?


A) A sense of humor
B) Problem-solving
C) Availability
D) Technological expertise
E) Credibility

F) B) and C)
G) C) and D)

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When a project manager intervenes and tries to negotiate a resolution by using reasoning and persuasion and suggesting alternatives, he or she is ___________ the conflict.


A) mediating
B) arbitrating
C) controlling
D) accepting
E) eliminating

F) B) and C)
G) B) and E)

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There are two important factors that affect the recruitment of project members. Which of the following is one of those factors?


A) The budget available
B) The size of the project
C) The management structure being used to complete the project
D) The level of innovation and technical expertise needed
E) Organizational culture

F) C) and D)
G) A) and E)

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Individual rewards for outstanding work would NOT include


A) letters of commendation.
B) public recognition.
C) desirable job assignments.
D) judiciously making exceptions to the rules.
E) All of these are examples of individual rewards for outstanding work.

F) B) and D)
G) All of the above

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Two of the biggest challenges in managing virtual (international) project teams are______.


A) overcoming language and culture barriers
B) establishing trust and developing effective patterns of communication
C) creating synergy and a commonly-held shared vision
D) making team members comfortable and compatible with each other
E) motivating team members and overcoming conflicts

F) C) and E)
G) A) and D)

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Which of the following would be an appropriate situation to require facilitating group decision making?


A) A mechanical engineer is stuck trying to meet performance criteria for a prototype.
B) When strong group commitment is needed to decide methods to reduce project scope.
C) Expectations are unclear regarding a specific task.
D) Materials needed to finish a custom kitchen have not been determined.
E) Dysfunctional conflict between two project team members needs to be resolved.

F) A) and B)
G) B) and E)

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When a project team will only consider a couple of solutions and ignore alternatives, this is ___________, which is a symptom of Groupthink.


A) direct pressure.
B) illusion of invulnerability.
C) putting on blinders.
D) negative stereotypes of outsiders.
E) whitewash of critical thinking.

F) A) and E)
G) A) and D)

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Project managers play a key role in developing high-performance project teams. Which of the following is NOT a contributing factor to this role?


A) Conduct project meetings
B) Recruit team members
C) Manage a reward system
D) Manage conflict
E) Report progress to top management

F) A) and C)
G) B) and C)

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Research indicates that high-performance project teams are much more likely to develop under certain conditions. One of these conditions is that members report solely to __________.


A) their line manager
B) the project manager
C) the team leader
D) the project leader
E) the chief operating officer

F) C) and E)
G) A) and B)

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During the ________ stage of group development, there is conflict over who will control the group and how decisions will be made.


A) storming
B) norming
C) performing
D) forming
E) adjourning

F) All of the above
G) A) and B)

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Which of the following is not a consideration that needs to be factored into the process of recruiting team members for a project?


A) Familiarity
B) Integrity
C) Ambition, initiative and energy
D) Political connections
E) Credibility

F) C) and D)
G) B) and E)

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Going native is when some project teams continually bypass the normal policies and procedures that everyone in the organization is supposed to follow.

A) True
B) False

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The first project meeting is critical to the early functioning of the project team. Which of the following is NOT true regarding this meeting?


A) An overview of the project's scope and objectives should be addressed.
B) Interpersonal interaction concerns should be addressed.
C) The project manager must model how the team will work together.
D) The meeting will need to be as long as necessary to cover the main objectives of a first meeting.
E) The meeting should be productive, well-organized and realistic.

F) All of the above
G) D) and E)

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