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Telecommuting can actually save employers money by reducing their need for office space.

A) True
B) False

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(p.357,358,Spotlight on Small Business)Small businesses usually find recruitment easier than large firms.

A) True
B) False

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A major reason workers tend to receive fewer promotions than in the past is that:


A) most firms now believe hiring people outside the organization is a better way to fill management positions because it brings in "new blood".
B) there has been a movement toward flatter organizational structures,so there are fewer opportunities to move upward.
C) firms have found that promoting employees can create jealousy and resentment among the workers who are not promoted.
D) very few of today's supervisors and lower-level managers have the qualifications needed to move into higher management positions.

E) None of the above
F) A) and B)

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The concept of reasonable accommodation means that all workers should be treated in the same manner.

A) True
B) False

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On-the-job training is best suited for jobs that are easily learned or require the employee to perform repetitive physical tasks.

A) True
B) False

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Lani wants to know how many workers in her company have a certain specialized skill and have received training to update their qualifications within the past year.She could use a human resource inventory to help her find this type of information. .

A) True
B) False

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______________ is the easiest type of training to implement.


A) Vestibule training
B) Job simulation
C) On-the-job training
D) An employee boot camp

E) All of the above
F) A) and B)

Correct Answer

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Workopolis and Monster are:


A) web browsers.
B) career interest surveys.
C) Internet services firms can use to recruit employees.
D) magazines that list job opportunities by skill requirements and geographic location.

E) A) and D)
F) A) and C)

Correct Answer

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On-site haircuts and free breakfasts are examples of soft benefits some firms provide for employees.

A) True
B) False

Correct Answer

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The information contained in performance appraisals helps managers:


A) write job descriptions.
B) compute the firm's overall performance in terms of a rate of return on investment.
C) evaluate job applicants.
D) make decisions about promotions,compensation,training,and firing.

E) A) and C)
F) A) and B)

Correct Answer

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____________ refers to short-term,skills-oriented attempts to improve workers' job performance.


A) Training
B) Development
C) Contingency planning
D) Job enrichment

E) All of the above
F) B) and D)

Correct Answer

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A disadvantage of job sharing is that it requires a firm to hire,train,motivate,and supervise more employees.

A) True
B) False

Correct Answer

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Compensation is one of the main marketing tools a firm uses in its efforts to attract qualified employees.

A) True
B) False

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A golden handshake refers to the severance pay that is offered to a worker that is laid off when the firm downsizes.

A) True
B) False

Correct Answer

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In human resource management,_____________ is the process of deciding who should be hired,under legal guidelines,for the best interests of the individual and the organization.


A) interviewing
B) applicant analysis
C) performance appraisal
D) selection

E) B) and C)
F) A) and B)

Correct Answer

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In an ongoing study,Jay Schuster concluded that the best way to compensate members of a team is to base each member's pay on her or his individual performance.

A) True
B) False

Correct Answer

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The prevalence of flatter corporate structures in recent years has increased the number of workers that firms promote.

A) True
B) False

Correct Answer

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Donnie is an office manager with a financial company.His company recently announced that it will soon implement a flextime plan.Under this new system,Donnie is likely to find that:


A) he will have to work longer hours.
B) workers tend to forget their work schedules.
C) almost all of his workers decide to change to an earlier schedule
D) he will have to work harder to maintain high morale among the employees in his office.

E) B) and D)
F) B) and C)

Correct Answer

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Before Morgan Sheet Metal Fabrication allows newly hired employees to actually work in the shop,it sends them to a nearby classroom where they learn the safe and proper way to work with all of the tools and equipment they will use when they perform their jobs.Morgan Sheet Metal is using a training technique known as:


A) vestibule training.
B) offline training.
C) job replication.
D) modular training.

E) B) and C)
F) C) and D)

Correct Answer

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More firms today are checking the backgrounds of job applicants by visiting social networking sites such as Facebook.

A) True
B) False

Correct Answer

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