A) When the message will need a thoughtful reply
B) When attempting to avoid overload problems
C) When security and privacy is important
D) When the information should be seen and acted on immediately
E) When nonverbal signals would enhance the message
Correct Answer
verified
Multiple Choice
A) Readers will choose only the additional layers they want to
B) Readers will trust the accuracy of the content
C) The website will appear more authoritative
D) Information will be viewed as concise but skimmable
E) Main ideas will be easier to link
Correct Answer
verified
Multiple Choice
A) linear nature
B) versatility
C) objectivity
D) narrow scope
Correct Answer
verified
Multiple Choice
A) cyber scheduler
B) social stratagem
C) podcasting channel
D) programming network
Correct Answer
verified
Multiple Choice
A) Avoid skimmable formats
B) Break the information into small,self-contained chunks
C) Maintain consistent,English-language content for global audiences
D) Incorporate links to podcasts
E) Avoid using the inverted pyramid style for design
Correct Answer
verified
Multiple Choice
A) An orientation tells readers the key points of the information; a summary includes reference materials
B) An orientation is a miniature version of the document; a summary tells the readers where to find key points
C) An orientation tells readers where to find key points; a summary gives the readers the key points
D) An orientation includes reference material; a summary offers teasers by withholding key pieces of information
E) An orientation uses narratives; a summary reminds the readers of key points they just read
Correct Answer
verified
Multiple Choice
A) Incorporate appropriate emoticons
B) Use a signature block
C) Proofread the message
D) Plan the message
E) Choose the proper medium
Correct Answer
verified
Multiple Choice
A) getting messages out in a hurry.
B) aggregating "crowd knowledge."
C) replicating radio or video broadcasts.
D) distributing discount coupons.
Correct Answer
verified
Essay
Correct Answer
verified
View Answer
Essay
Correct Answer
verified
View Answer
Multiple Choice
A) put the least important information at the top of the message.
B) put the most important information at the top of the message.
C) put the least important information in the middle of the message.
D) put the most important information at the bottom of the message.
Correct Answer
verified
Multiple Choice
A) Translate each page
B) Use clear and specific links
C) Localize the homepage while leaving deeper pages in their original language
D) Develop detailed content in various languages
E) Use informative heading and summarize content
Correct Answer
verified
Essay
Correct Answer
verified
View Answer
Multiple Choice
A) Create an outline for each message
B) Write coherent and complete responses
C) Respond as quickly as possible
D) Increase the use of acronyms
E) Replace a casual,personal writing style with one that is more formal
Correct Answer
verified
Multiple Choice
A) announces that your message is urgent.
B) asks the person who receives your email to fill out a questionnaire.
C) triggers a message back to you when the recipient receives or opens your email.
D) plays a short audio file when the receiver opens your message.
Correct Answer
verified
Multiple Choice
A) personal messages via corporate email.
B) confidential or proprietary information.
C) material that might be objectionable or offensive to others.
D) all of the above.
Correct Answer
verified
Essay
Correct Answer
verified
View Answer
True/False
Correct Answer
verified
Multiple Choice
A) Augmented reality
B) Versatility
C) Information architecture
D) Message strategies
E) Collaboration
Correct Answer
verified
Multiple Choice
A) orientations.
B) narratives.
C) reference materials.
D) status updates and announcements.
Correct Answer
verified
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